Terms and Conditions

Welcome to Tifal Baby Diaper. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing this website, you agree to comply with these terms. Please read them carefully.

Introduction

By using our website (tifal.pk) and purchasing our products, you accept these Terms and Conditions. If you disagree with any part of these terms, please do not continue to use our website or services.

Products and Pricing

We sell baby diapers and related products on Tifal Baby Diaper. All product descriptions, images, pricing, and availability are subject to change without notice. We strive to ensure accuracy but cannot guarantee that all information is error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

Orders and Payments

  • Order Acceptance: Once an order is placed, you will receive an order confirmation phone call. We reserve the right to cancel any order at our discretion, including orders that contain incorrect information or errors.
  • Pricing: All prices listed on the website are in PKR and exclude applicable taxes, shipping, and handling fees. Prices are subject to change without notice.
  • Payment: We accept payments through secure third-party payment processors. By providing your payment information, you authorize us to charge the amount due for your purchase.

Shipping and Delivery

  • Shipping: We offer shipping within Pakistan and aim to deliver orders promptly. However, delivery times may vary due to unforeseen circumstances. We are not liable for delays beyond our control. Currently, we provide free delivery, but we may introduce delivery charges in the future. For more details, you can check the Shipping Details on our Shipping Page.
  • Delivery Charges: Shipping costs will be displayed during checkout. These charges are subject to change based on shipping carriers, delivery regions, or promotional offers.
  • Risk of Loss: The risk of loss for any products you purchase passes to you upon delivery to the carrier.

Return and Exchange Policy

  • Return Policy: If you are not satisfied with your purchase, you may return the product in its original condition within 30 days of delivery for an exchange. Please note that we do not issue refunds for any products, whether they are opened or unopened. In cases where the customer receives the wrong product or if an opened packet contains faulty or damaged diapers, we will arrange for an exchange.
  • Exchanges for (Out Station): If you accidentally order the wrong product, you will need to dispatch the packet to our company address, and the customer will bear the shipping charges. Once we receive the returned packet, we will dispatch the correct product to your address. If you ordered the correct product but received the wrong one, the company will take responsibility for the exchange.
  • Exchanges for (Lahore): For Lahore customers, if the mistake is due to the customer's negligence, the customer will need to pay the delivery charges to the rider at the time of delivery for the packet replacement. However, if the mistake was on our part, the packet will be replaced at no additional cost.
  • Defective Products: If you receive a defective or damaged product, please contact us immediately, and we will arrange for a replacement or exchange.

For more details, you can check the Return and Exchange Policy Details on our Return and Exchange Policy Page.

Intellectual Property

All content on the Tifal Baby Diaper website, including but not limited to product descriptions, images, graphics, logos, and text, is the property of Tifal Baby Diaper or its content suppliers. You may not reproduce, distribute, or modify any part of our website without prior written consent.

User Conduct

By using our website, you agree to:

  • Use the website for lawful purposes only.
  • Not engage in any activity that could harm or disrupt the website’s functionality, including introducing malware, viruses, or harmful code.
  • Not attempt to gain unauthorized access to any part of the website or our servers.
  • Refrain from using our website to transmit spam, offensive content, or unsolicited advertisements.

Limitation of Liability

Tifal Baby Diaper is not liable for any direct, indirect, incidental, special, or consequential damages that arise from your use of the website or the purchase of our products. This includes, but is not limited to, loss of data, loss of profits, or any damages caused by delays or disruptions in service.

Indemnification

These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan, and any disputes will be subject to the exclusive jurisdiction of the courts in that jurisdiction.

Governing Law

You agree to indemnify and hold Tifal Baby Diaper and its affiliates, employees, and agents harmless from any claims, liabilities, damages, or expenses (including legal fees) arising from your use of the website or violation of these Terms and Conditions.

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. We encourage you to review these terms regularly to stay informed.

Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at: